Terms of service

By placing an order with Broken Grains, you agree to the following terms and policies.

Products & Availability
All products are made in small weekly batches. Availability may be limited and inventory is subject to change without notice.

Local Delivery
Broken Grains currently offers local delivery within Coaldale and Lethbridge areas. Delivery timing may vary depending on batch schedules and order volume.

Freshness
Our products are made fresh in small batches using simple ingredients. For best quality and flavour, products should be enjoyed within the recommended freshness period listed on packaging.

Refunds & Order Issues
Due to the nature of food products, we do not accept returns on opened items. If there is an issue with your order, including damage or quality concerns, please contact us within 48 hours of delivery and we will do our best to make it right.

Allergen Information
Our products contain wheat and dairy and are prepared in a kitchen that may handle additional allergens.

Pricing & Product Changes
Prices, product availability, and packaging may change as Broken Grains continues to grow and improve.

Contact
For questions or concerns regarding your order, please contact us through our website or social media pages.

Thank you for supporting local Alberta-made small batch food 🌾